Frequently Asked Questions

Answers to common questions about filing complaints and the accountability process

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Review the detailed instructions on each complaint page for specific guidance on filing with the IRS, Arizona Attorney General, Arizona CCEC, Charity Navigator, and BBB.

IRS Complaint Guide State Complaint Guide Watchdog Guide

Frequently Asked Questions

What is the difference between the IRS, state, and watchdog complaints?

Can I file complaints anonymously?

How long does it take for an investigation to be completed?

Will I be notified of the investigation results?

What evidence should I include with my complaint?

Can I file multiple complaints about the same organization?

What happens if the organization retaliates against me for filing a complaint?

Is there a deadline for filing complaints?

What specific violations should I focus on in my complaint?

Can I coordinate complaint filing with other supporters?

What if I'm not sure if something is actually a violation?

How do I track the status of my complaint?

What if the organization is also operating in other states?

Can I file a complaint if I'm not a donor or directly affected?

What should I do if I discover new violations after filing my initial complaint?

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